Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Personal information (name, email address, phone number)
• Account credentials and preferences
• Payment and billing information
• Communications with us (support requests, feedback)
• Usage data and analytics information

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes:

• Providing and delivering our mobile content services
• Processing transactions and sending related information
• Sending technical notices, updates, and support messages
• Responding to your comments and questions
• Improving our services and developing new features
• Monitoring and analyzing trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in our operations
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection practices
• Incident response and breach notification procedures

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access to your personal information we hold
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing in certain circumstances
• Data portability (receiving your data in a structured format)
• Objection to processing for marketing purposes

To exercise these rights, please contact us using the information provided in the Contact section.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

8. International Data Transfers

As a global company serving clients across Africa and beyond, we may transfer your personal information to countries other than your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your information.

These safeguards may include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: